The journalists were reporting on suspected North Korean hackers. Proton only reinstated their accounts after a public outcry.
cross-posted from: https://lemmy.zip/post/48551495
You must log in or register to comment.
A place to discuss privacy and freedom in the digital world.
Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.
In this community everyone is welcome to post links and discuss topics related to privacy.
Some Rules
- Posting a link to a website containing tracking isn’t great, if contents of the website are behind a paywall maybe copy them into the post
- Don’t promote proprietary software
- Try to keep things on topic
- If you have a question, please try searching for previous discussions, maybe it has already been answered
- Reposts are fine, but should have at least a couple of weeks in between so that the post can reach a new audience
- Be nice :)
Related communities
much thanks to @gary_host_laptop for the logo design :)
- 0 users online
- 124 users / day
- 1.05K users / week
- 1.3K users / month
- 4.58K users / 6 months
- 1 subscriber
- 4.18K Posts
- 106K Comments
- Modlog
Why repost this with the sensationalist headline but not include the context provided in the comments by @artyom@piefed.social
"The author omitted the complete statement from Reddit:
So, in summary, Proton will block any account, without any evidence, just because a random CERT says so.
Ok, they are getting down votes, but technically true?Yes they reinstated it, but they assume guilt rather than check first?
I assume that they have a level of trust in the reporter, that hopefully they will not extend next time. I guess they must get a lot of these, and that failing to block spammers means they may lose trust of other email servers?
Proton’s reply says they also were flagged by their abuse system
if a CERT came to whatever email provider you use and accused you of being a malicious hacker, your email service would absolutely terminate your account.
Semi-unrelated, but back when I worked weekends in phone support, nothing came close to the satisfaction of delivering a “no, we can’t do that right now” or “sorry, but that’s not even our issue” to some cranky bastard on a Saturday morning. Then, after listening to a fully grown adult have a tantrum, promising that a superior would reach out during business hours… Monday. I knew full well they would spend 2 full days stewing, only to hear back from someone in management who would say something like “the agent you spoke to was absolutely correct, we don’t have any control over the quality of your Internet connection, we are not your ISP, go talk to them, goodbye.” I was lucky to have some pretty based individuals I would report to - sometimes they’d even let me listen in on those escalation calls live to enjoy the resulting unhinged meltdowns. Talk about catharsis.