The platform has said its legally obliged to deny information requests from foreign authorities under Swiss law

Even though the police sought information about the users who sent such emails, the cops faced a roadblock as the platform is encrypted end-to-end, which means users’ emails, files, calendar entries, and passwords had strong privacy protections.

What? I’m pretty sure encryption does not work that way, does it? Can someone explain this?

BolexForSoup
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They basically can’t see/display any of the contents of your emails/calendars/etc. is the super short answer.

But if someone sent a threat using their platform all that is really required is the information who owns the account that sent it which is information that should still be available even with an end-to-end encrypted service.

BolexForSoup
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We can debate all we want but clearly it’s enough of a hurdle that the Indian government tried to block Proton’s services entirely. Legal standards and what we consider “logical conclusions” aren’t always the same thing either so I imagine that’s where a lot of the nuance lies here. Without knowing exactly what happened I don’t think either of us can really parse this beyond what we now know about the Indian government’s efforts to block Proton’s services.

Onihikage
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It’s stored with zero-knowledge encryption, which means the server only receives enough information to authenticate the user, but otherwise has no ability to decrypt the user’s files. Proton has an explainer.

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