@Sunny

Changes in Tractive Terms of Service

I compared the current and old terms of service for Tractive and found several changes. Here are the key differences:

How I Found the Changes

I used the Wayback Machine to find an older version of the terms of service and compared both documents with the help of Mistral AI.

Changes in the Terms of Service

1. Validity Date:

   • Change: The validity date has been updated.
   • Location: At the beginning of the document under “General Terms and Conditions.”

2. Subscription Fees and Price Adjustments:

   • Change: A new section detailing Tractive’s right to adjust pricing and the notification process for price changes.
   • Location: Section “III. Subscription Fees and Price Adjustments” in the new document.

3. Subscription Renewal and Payment:

   • Change: Additional details on renewal and handling of failed payments.
   • Location: Section “II. Online Tracking: Registration / Subscription Plan Contract,” points 8 and 9.

4. Live Tracking:

   • Change: Explicit mention of Tractive’s right to terminate live tracking sessions.
   • Location: Section “V. Online Tracking / Obligations and Behavioral Rules,” point 7.

5. Liability and Indemnification:

   • Change: More detailed clauses on liability limitations and indemnification.
   • Location: Section “VI. Online Tracking Availability / Warranty / Liability.”

6. Payment and Financing Options:

   • Change: Detailed outline of payment options, including financing through Klarna.
   • Location: Section “XIV. Financing via Klarna Bank AB.”

7. Right of Withdrawal:

   • Change: Detailed conditions for the right of withdrawal and refund process.
   • Location: Section “XII. Right of Withdrawal of the Consumer according to Section 11 FAGG.”

8. Legal and Jurisdiction:

   • Change: Specifies Austrian law governance and dispute resolution in Linz, Austria.
   • Location: Section “XVII. Place of Fulfillment, Contract Language, Choice of Law, Place of Jurisdiction.”

I promise this is genuine curiosity, not snark, but what’s the benefit/point to tracking ones pet?

1. Ask them. They’re required to tell you the changes.
2. No.
3. Depends on what the original agreement said. If it says you’re entitled to a refund if they change the terms, then yes. If not (likely) no.

Use archiver sites like archive.org’s way back machine.

Copy both and compare the difference.

Wasn’t there some EU regulation that forces companies to give you a summary of the changes of privacy policies and ToS?