So I bought a product for €200 on Amazon.com. I am slightly ashamed of doing so but I did, didn’t know where else to find this type of product. So after a few days they told me they would not be sending me the product for whatever reason. So I would be getting a refund. They said if I hadn’t gotten the refund within 5 days I should contact support. So after 5 days I contacted support. And as soon as I did that, they sent me an email claiming that they require me to upload a picture of my “government issued identity document”. They write that if I don’t do that “You may continue shopping on Amazon, but you will no longer be eligible for a refund on the order <order number>”. Surely they have no right to do so right? They claim they’ve noticed some suspicious behavior on my account, but all I did was order a product, pay for it in advance, which they decided not to ever deliver to me. It’s not me who’s being suspicious here.

Anyone else had this experience? This a clear dealbreaker for me. I feel shame for ever having bought something from their store.

You paid for something and never got it. Initiate chargeback with your bank. Amazon may close your account for this, but fuck them.

this only works if your bank isn’t a pos; both chase and cashapp told me to pound sand the last 2 times it happened.

Chase bank is a scam. Minimum balance of 1500 or 500 direct deposit monthly or that charge 12 dollars a month to have an account. They bill it yearly. So when 144 comes out of your account randomly and you call removed. That’s when they tell you.

Fuck chase bank.

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