Last week I received an email from Meta Plattforms Inc about their new ToS and Privacy Policy addressed to my first Name.
But I don’t have any accounts on any services from Meta Platforms (I deleted them a few years ago). Therefore I contacted the DPO and requested a copy of my personal data and asked them to delete it according to GDPR.
They told me that there is no account associated to my email, I should provide my account details to the account in question, which I don’t have. They are unable to help me with the data I provided and I should contact the irish or my local data protection authority and bring my claims before court.
So they obviously have at least my first name and my email address and refuse to comply with GDPR.
Has anyone had any simmilar experiences or any recommendations on my further actions?
I don’t have the time and money to sue Meta, but I will contact my local data protection authority.
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And in this case, they demonstrated they held email address linked to first name, and linked to account status. Having all that PII and refusing to both hand it over and to purge it is an open/shut violation. And the only way the fines will scale is if enough people report these violations. Meta counts on most people just ignoring them.