The phrase in the title is a common trope that comes up when VPN services are discussed. While this statement is technically correct, it can be misleading, as it implies that all providers handle law enforcement requests and prepare for worst case scenarios similarly, so their conduct cannot be a differentiating factor when you evaluate them.
It is something to always take into consideration and not forget.
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Sure here’s the correction, and why I’d never trust them with anything sensitive.
They had a no-log policy, and all mail is PGP encrypted on their servers and proton to proton is encrypted in transit and at rest (it doesn’t travel), decrypted only client-side in the browser or with proton bridge, with your account password acting as the PGP key password.
They could have designed the system so they couldn’t be forced to add that backdoor, or at least automatically notified all users when an unauthorized change was detected, or they could have shutdown, or they could have revoked their warrant canary, but instead they were caught when the court case came to light and they were caught with their pants down, and revoked their no-log policy. https://arstechnica.com/information-technology/2021/09/privacy-focused-protonmail-provided-a-users-ip-address-to-authorities/
That’s why I asked if the proton VPN is token-based and completely disconnected from the proton email account, or if they’re the same login. If the latter, it’s trivial to request the IP address of email account xxx@proton.me