Looks like gitlab now requires account verification for new accounts in addition to email. Either phone number or credit card.
This applies both to accounts created with a working email or by logging in using your github account. You can’t even verify your email until you go through step 1.
I don’t know when this started, but at least for the last month or two judging from these posts in the forums.
- https://forum.gitlab.com/t/how-to-create-an-account-without-telephone-number-if-an-non-activated-account-has-already-been-created-with-the-same-e-mail-address-that-demands-a-phone-number/93675/2
- https://forum.gitlab.com/t/phone-verification-sms-not-received-unable-to-login-and-register/92202
- https://forum.gitlab.com/t/how-to-create-an-account-without-telephone-number-if-an-non-activated-account-has-already-been-created-with-the-same-e-mail-address-that-demands-a-phone-number/93675/2
Fun fact: I don’t even want to host on gitlab, I just wanted to report bugs in some projects. So I’m locked out.
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Thank you for being aware! I’ve experienced this on github.com. I’ve tried to submit issues several times to open source projects, complete with proposed code to solve a bug, but github shadowbans my account 6 hours after creating it (because I use a VPN? a third-party email provider? do not provide a phone number? who knows). I can see the issue and pull request when logged in, but they only see a 404 on their project page even if I give them a direct link. I ended up sending them a screenshot of the issue page just to convince them this was even possible. Sad to hear gitlab does it even worse now by making phone mandatory.