So, I was told to not use Signal, so all that is left is Matrix. And I am not techy enough to have my own server and neither are my relatives, so Matrix.org is the only option
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If it’s low privacy needs (ie you don’t have a state threat model), Signal is completely fine. I use it to talk to my friends. I also use Matrix, though federated Matrix isn’t the best for privacy either due to the amount of metadata that leaks through federation. But federated Matrix is also fine for the kinds of things you would use eg Discord or IRC for.
If you do have a state threat model, I personally think SimpleX is ideal for that, but it doesn’t have as much of a userbase so you probably need people who care enough (eg people actively under threat) to switch to a new platform. Whereas most people I know are already on either Signal or Matrix, and I’m not having particularly sensitive conversations with them either so both work fine.