For those unaware, Njalla is an anonymous domain registrar though I’m hoping many of you already know.
What are your thoughts on Njalla? I’ve got a domain with them already and renewal is coming up this August, but I’m kinda feeling doubt with their Trustpilot reviews.
- Is Trustpilot even accurate?
- Who are all those one-star reviewers?
- Is Njalla a scam? Has anyone here had good experiences with them?
The website there is just my personal website. There’s not much “shady” stuff on it (lemuria.ph).
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I used them for a domain and everything was great until it wasn’t. Without warning I couldn’t access my account. Correct login info and was kicked back as incorrect. Support wasn’t responsive, and I recall reading similar stories at the time. I ended up not able to renew my domain and I lost it.
Did Njalla keep the domain forever or did they not renew it such that you could simply go straight to the registrar to take it back?
Additionally, what did you do exactly with the domain that may have motivated Njalla to just… do such a thing?
I used the domain for my job as a teacher, mostly for redirecting complicated links into simple ones my students could remember. It was easier for my elementary students at the time to memorize my redirect than trying to navigate to the links section on our online classroom.
I never did anything that would be against any TOS, but when I went to login about a month before renewal I was locked out. Support never responded, and I gave up after reading that many people had the problem and were unsuccessful in regaining access to their domain. I didn’t try to take it back because shortly after it expired I changed grade levels and the domain would no longer make sense in my new position.