Did you tell them that you don’t have access to your account? Because to me, this reads like the default answer (“here’s how you do it yourself”), not like they won’t do it by email if asked to do so.
My company does the same - if you ask our support how to delete the data, they will send you a link to the customer portal. Only if you tell them that doesn’t work for you, they will work out another way.
We built the feature into the customer portal, so we want people to use it if possible. Because that’s way less work for our support team.
Same for our company, and all companies whose security folks I’ve had a chat with. We don’t give a fuck what you do on your computer. Almost all security folks are into privacy themselves, additionally to simply not having the time to look at people’s browser history or traffic or whatever.
Yes, we have the option to collect data. No, we don’t look at it unless there is a very good reason to do so. And we protect that data, HR or whoever can’t just have it if they feel like taking a look. There is a process to protect the data, because that means protecting the company.
Your security team is not the enemy.
Oh so it’s not just my country where for some reason the right suddenly is super fussed about cash. I just assumed they made some supid press conferences again to distract from some scandal, as they do.
Having the option to pay cash is super important for privacy, but those people do not have our best interest in mind.
Money. Lots and lots of it.
Hosting video on a significant scale is very expensive. Stupendously expensive.
Convincing people to join is also going to cost a lot of money. Consumers are on YT because creators are there, and they are already used to the platform. Creators are there because the consumers are there. And there is a robust infrastructure to make a living from content creation.
Financing is especially difficult for such a project, because companies are willing to pay way more for targeted ads. For which you need some data about your users. The more data you collect, the better the and targeting can be, the more companies are willing to pay.
Assuming there are enough users for companies to pay for advertising at all.