I went through that bullshit so many times trying to get the characters etc then the next step said not available try again later, then repeat that a few times. What BS a max of 20 characters is too.
I used to be a big user of tiles from their early days but when they sold to that shady company I threw them away and did the California privacy right action for them to delete my data
And then you find out it’s a ghost job that doesn’t exist