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Joined 2Y ago
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Cake day: Oct 10, 2023
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@e_chao@lemmy.world
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toPrivacy@lemmy.ml•IceDrive silently lost 12% of my files (3,000+ files) over 3 years. Check your backup NOW.
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1•1M

Yes. It automatically closed after two weeks of me waiting on a response after they said they’d escalated it.

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@e_chao@lemmy.world
creator
toPrivacy@lemmy.ml•IceDrive silently lost 12% of my files (3,000+ files) over 3 years. Check your backup NOW.
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8•1M

Paid. I also found it hard to believe, which is why I checked the logs, tried working with their support staff, and wrote my own program to confirm.

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IceDrive silently lost 12% of my files (3,000+ files) over 3 years. Check your backup NOW.
IceDrive lost thousands of my files without any notification. Their support escalated my ticket, then ghosted me for 2 weeks before closing it. I'm sharing a script to check if your files are actually backed up: [https://github.com/rupumped/NicksAPPS/blob/main/Python/IceDriveVerification.py](https://github.com/rupumped/NicksAPPS/blob/main/Python/IceDriveVerification.py). Note that it requires argparse. Usage: `python IceDriveVerification.py C:\Documents C:\Photos C:\Projects --backup-root I:\`
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IceDrive silently lost 12% of my files (3,000+ files) over 3 years. Check your backup NOW.
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