I made my first and only account with tutamail and within 48 hours it was disabled due to abuse. It really bothered me because I had forwarded now deleted emails for storage, updated many accounts including my doctors with the new tuta email. The next time I try to login it tells me that my password is wrong or can’t login. I waisted my time trying to change the password and when I contacted support they send me this:
Hi there,
Thank you for your email.
Your account was flagged as an abusive signup by our system and it was therefore suspended. We have reviewed this case and we cannot make an exception. Please understand that we block some signups based on many different criteria in order to ensure the quality of our service.
Please feel free to register a different account.
Why the hell would I make another one? I signed up my one account the same day that I discovered them. I used a VPN, as if that’s anything new. “I can make another account” really? So they can delete it again?
Obviously I should have tested their client before going all in. Who cares about privacy when random assholes can just wipe my data or read my emails. I needed to vent. Fuck you tutamail
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I had a few Tuta accounts suspended when tying to create an anonymous Google account. Eventually, I did get a stable Tuta which I have had for months.
Not something the average person wants to hear when it comes to creating a personal email account
K
It wasn’t criticism aimed at you btw, just that it doesn’t inspire a lot of confidence in an email provider to hear that they are likely to suspend accounts
It’s all good. No offense taken.