IceDrive lost thousands of my files without any notification. Their support escalated my ticket, then ghosted me for 2 weeks before closing it. I’m sharing a script to check if your files are actually backed up: https://github.com/rupumped/NicksAPPS/blob/main/Python/IceDriveVerification.py. Note that it requires argparse.
Usage: python IceDriveVerification.py C:\Documents C:\Photos C:\Projects --backup-root I:\
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My assumption on it is that the files wern’t synced to begin with. I looked the issue up on the site’s discussion area and it looks like it had a major sync issue a few years back where it wasn’t always syncing folders automatically and completly so files got left out.
Yeah, I did a cursory search and found quite a few complaints about lost data, data not synching, etc.