Chatbot tries to change subject after serving up unrelated user’s mobile to man asking for rail firm helpline
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TLDR: Bot generated random number, happened to be a real person’s phone number
I don’t understand what is “terrifying” about that. Even without the bot, anyone with malicious intent could imagine up a random phone number.
These kind articles with thin content are just used by these news agencies to fit into the “bots are bad” narrative that makes them money. Of course bots are bad in many ways, but not for such flimsy reasons.