Which? said firms are gathering far more data than needed for products to function

From the article:

The consumer champion Which? found companies appear to be gathering far more data than is needed for products to function. This includes smart TVs that ask for users’ viewing habits and a smart washing machine that requires people’s date of birth. Rocio Concha, director of policy and advocacy at Which?, said: “Consumers have already paid for smart products, in some cases thousands of pounds, so it is excessive that they have to continue to ‘pay’ with their personal information.”

I had the same thought when the salesman tried to convince me to buy a smart washer and dryer. Why do I need to be able to control them with my smartphone? Someone would still need to be present to load/empty them so then they can also turn it on.

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